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Transporting your package

Our delivery times are given in good faith but only for information and without formal commitment. In the event of delay, the liability of the company can not be withheld in this respect and, in any case, the customer can not ask for compensation or penalties for delay. Similarly, the case of force majeure such as natural disasters, total or partial strike (this list is not limiting), allow us to cancel the delivery of an order totally or partially without it being possible for us Compensation or damages therefor.


Participation in the costs of packing and delivery depends on the weight of the order and the place of delivery. Expenses are calculated on the basis of: Measurements of product additions in your shopping cart. However, in order to be accurate, these delivery charges only require that you log into your customer account.


Countries served

  1. Belgium
  2. Metropolitan France (Not DOM-TOM)
  3. Luxembourg
  4. Netherlands
  5. Germany
  6. Denmark
  7. Spain
  8. Italy
  9. Portugal
  10. England
  11. Poland
  12. Swiss

Our deadlines

The order processing time is usually 24 to 48 hours when the products are in stock. If a product is not in stock at the time of your order and the delivery by our supplier exceeds 15 days, we will refund the product in question in order to unblock your order.


At this time, the average delivery time depends on the chosen mode of transport.


Shipping Methods

We offer you different modes of transport which are proposed according to the destination of your package, its weight or its volume.

# Distribution in a Relay Point :

Mondial Relay : For parcels up to 30kg (Belgium and France). Your package will be deposited in a Mondial Relay point near you (usually stores, bookstores, ...) You have 8 days to withdraw your package. 

DPD-Relais : For parcels up to 60kg (see list of countries below). Your parcel will be deposited in a Parcel DPD point near you (usually stores, bookstores, ...) You have 10 days to withdraw your parcel. Serious and efficient transport.

# Home distribution :

DPD-Domicile : For parcels up to 150kg (see list of countries below). Your package will be shipped to the shipping address you have indicated. Fast and neat delivery. An SMS is sent before the delivery, specifying the time range for the delivery of your order.

Bpost : For packages of less than 30 kg (see list of countries below). Your package will be delivered to the shipping address you have indicated. In case of absence, there will be 15 days in the post office indicated on the notice of passage.


These delays are given as an indication and we decline any responsibility for the extension of the delivery times due to the carrier, in particular in case of loss of products, bad weather or strike.

Customized delivery

Please contact us for a more voluminous delivery (only in Belgium).

Free delivery

We offer you delivery from 3 conditions: Country of destination | Delivery weight: Amount of the purchase CVST (discounts deducted).